Sunday, July 6, 2008

Meet the Team of Red Deer Orthodontics


Roxana, Lab Assistant

  • Have worked with Dr. Cram for 6 months.
  • Native of Maracaibo, Zolia Venezuela
  • Have lived in Red Deer, AB Canada for one year.
  • Family: Raul (husband)
  • Favorite activities: Walking, reading and baking desserts.
  • Roxana is a graduate dentist from Venezuela.
Melissa, RDA II

  • Duties: Taking records, assisting Dr. Cram
  • Have worked in the field of orthodontics since: 2005
  • Have worked with Dr. Cram since: 2005
  • Favorite thing about the practice of orthodontics: Seeing the before and after treatment pictures.
  • Favorite things about your job: The people I work with.
  • Native of Camrose AB
  • Have lived in Gull Lake AB since 2005.
  • Family: Jeff (finance), Cinder (cat)
April, Appointment and Financial Coordinator

  • Duties: Schedule appointments, accounts receivable, misc. office duties
  • Have worked in the field of orthodontics since 2001
  • Have worked with Dr. Cram since spring 2005
  • Favorite thing about the practice of orthodontics: Watching the patients grow and change through treatment.
  • Favorite thing about working with Dr. Cram: Sense of humor and he's extremely down to earth.
  • Favorite things about your job: Seeing how happy our patients are with results of orthodontics.
  • Have lived in Red Deer since the early 90's.
  • Family: Chad (husband), Hunter (yellow lab)
  • Favorite activities: Camping, gardening, traveling, spending time with family and friends.
Terri, New Patient Coordinator

  • Duties: Assist Dr. Cram with new patient exams, etc.
  • Have worked in the field of orthodontics since 2000
  • Have worked with Dr. Cram since 2000
  • Favorite thing about the practice of orthodontics: Seeing the smile on people's faces after the braces are removed and teeth are straight.
  • Favorite thing about working with Dr. Cram: His great sense of humor, his dedication to our patients, and his sports team picks are not too bad either.
  • Favorite thing about your job: Our office's team spirit.
  • Native of Red Deer AB
  • Family: John (husband), Chloe (dog), Bailey (dog)
  • Favorite activities: Home renovations, bike riding, sailing and traveling.
Britt, RDA II, Orthodontic Dental Assistant

  • Duties: Changing wires, taking records, assisting Dr. Cram.
  • Have worked in the field of orthodontics since 1986.
  • Have worked with Dr. Cram since 2004.
  • Favorite thing about the practice of orthodontics: Seeing how amazing the human body is when it comes to moving teeth.
  • Favorite thing about working with Dr. Cram: His great sense of humor and his cartoon voices.
  • Favorite thing about your job: How happy patients are with their results.
  • Native of Vancouver BC
  • Family: Dave (husband), Bryce (son)
  • Favorite activities: Sewing, walking, bowling.
Jane, A.H.T., Lab Assistant
  • Duties: Lab Assistant, Clinic assistant, Receptionist, Bookkeeper
  • Have worked in the field of orthodontics since 1979.
  • Have worked with Dr. Cram since 1979.
  • Native of Ontario
  • Have lived in Red Deer since 1980.
  • Family: Graeme (son, 22), Lindsey (daughter, 18)
  • Favorite activities: Scrapbooking, card making, long walks, traveling and cooking.
  • I trained as an Animal Health Technician and I met Bob at University of Western Ontario while he was taking his ortho course. We tied the knot in Ontario and moved to Saskatoon for a year while he taught at the U of S and practiced in an ortho office. I worked at the University in the animal health dept. A year later we moved to Red Deer, and I became Bob's receptionist. I left the practice to be a stay at home mom, which was way more fun! I've been back and forth as staff changes and my help is needed. It is thrilling to see the faces of our patients as their teeth transform into beautiful smiles. Throughout their treatment confidence grows, their personalities brighten and most are pleased they were able to proceed with treatment.
Ximena, B.Ed., Clinic Assistant

  • Duties: Digital records (scan photos, x-rays), sterilization, lab work, archive records, etc.
  • Have worked in the field of orthodontics since 1991.
  • Have worked with Dr. Cram since 1991.
  • Favorite thing about the practice of orthodontics: The confidence our patients have after treatment is finished.
  • Favorite thing about working with Dr. Cram: His dedication and professionalism.
  • Favorite thing about your job: Our patients, great team, nice boss and fun caring environment.
  • Native of Santiago, Chile
  • Have lived in Red Deer since 1980.
  • Family: Juan (husband), Massiel (daughter, 24), Nicole (daughter, 23), Sean (son-in-law, 25), Sophia (kitty), Maddie (kitty)
  • Favorite activities: Teaching Spanish, reading, baking, spending time with family and friends and enjoying life.
  • Is a graduate teacher from Chile (B.Ed.)